Here is a basic guide to trains, buses, trams, airports and taxis in the Netherlands, including information for those with special needs.
The Netherlands has excellent public transport links, and the swipecard payment system OV-chipkaart is the official transport payment system for the metro, bus and tram throughout the Netherlands. Paper train tickets were abolished mid-2014, and infrequent train travellers can buy a single-use chipkaart at EUR 1 extra per trip. The card system has raised residents’ concerns, particularly the need to have EUR 20 credit on the card to travel, and the extra travel cost for infrequent users.
The smart-card system, the OV–chipkaart, is now in use throughout the Netherlands as the official transport payment system for the metro, bus and tram.
There are two types of cards (EUR 7.50): anonymous, which anyone can buy from the OV-chipkaart machines or station, or personal, which you can apply for online. Your pass can be loaded from one of the OV-chipkaart machines strategically placed at train and metro stations, or you can arrange for your personal card to ‘load’ automatically from a bank account.
You pay for the distance travelled by swiping it upon entering and leaving your transport station. Personal products, such as season or discount tickets, can be loaded to your personal OV-chipkaart and you are automatically eligible for discounts.
The OV-chipkaart website (www.ov-chipkaart.nl) also has an English language section where you can find lines of action should you lose your card or forget to swipe out (you will automatically be charged the maximum travel price but refunds can be requested). Helpline: 0900 0980 (EUR 0.50/min) or @OVchipkaart.
If you forget to check out or bought the wrong pass using one of the yellow machines (found in the main stations, newsagents and AH supermarkets), then you might consider using the metal pillar you see in stations with a button to press to get service via the loudspeaker – you can even place your card on the square in front and have them change the product details. Otherwise, you can call 0900 0980 (EUR 0.50/min), which number is for transport on buses and metros (run by the GVB).
The OV-chipkaart website (www.ov-chipkaart.nl) also has an English language section where you can find lines of action should you lose your card or forget to swipe out, or contact @OVchipkaart.
The Nederlandse Spoorwegen (www.ns.nl) is the national train company. NS offers season tickets and discounts for off-peak travel (dal voordeel abonnement), which include up to 40 percent discount off the price of your tickets and up to three people travelling with you. See a NS counter or online for more information. Tickets are checked regularly and fines are heavy.
You may save 50 eurocents through purchasing your train ticket via the ticket machines (also in English) rather than at the counter.
You need an OV-chipkaart to travel on the NS. Make sure you have a minimum EUR 20 uploaded on your card (EUR 10 if you have a discount pass), and that you swipe out on arrival or your travel costs could triple. If you forget to swipe out, you have up to six hours to go back and check out, otherwise you must claim back the added costs. Call 030 751 5155 (fees apply) for help with claims, and have your personal OV-chipkaart number ready along with your travel dates and times. They can then check the information on their system.
For certain cities, you can organise the NS Zonetaxi when you buy your train ticket. This is a door-to-door taxi service at fixed prices, for up to four people (starting at EUR 6).
You should, if required, call and pre-book assistance (number below), at least three hours in advance of your journey from the Bureau Assistentieverlening Gehandicapten (Help for the Disabled). Most wheelchairs can travel on the trains, although width and weight restrictions apply, and those that use a fuel-based motor are not allowed on the train. If you travel regularly with a carer, you can apply for a special travel pass, or OV-Begeleiderskaart from Dutch Rail NS (see below) that allows free travel for your carer. Seeing-eye or hearing dogs also travel free on all forms of public transport. No transaction costs will be applied for those with a disability purchasing tickets from the ticket office instead of ticket machines.
Other special services in most stations include: guidelines for the visually impaired and removable bridges for wheelchairs. For the hearing impaired there are special sockets for hearing aids at most ticket counters – although you will have to purchase the cable.
In many towns Collectief Vraagafhankelijk Vervoer, or collective transport on demand, can be arranged. Call the general transport number (below) to inquire if your town offers this service. Also, if you are crossing more than 5 transport zones, there is a special transport service called Valys (see below).
For assistance at Schiphol there is a free service from the International Help to the Disabled: 020 316 1417.
Taxis are expensive and not allowed to pick up people on the street except by reservation or at a taxi stand, look for the ‘standplaats taxis‘ sign. In the larger cities, at bar closing times, you can sometimes flag one down. Look for one with the taxi sign lit.
As in other major service industries in the Netherlands, the taxi market has been decentralised, although there are still main taxi bureaux (Taxi Centraale). ‘Official’ taxis have a blue number plate. For independent companies, check your local a–z listings under ‘Taxibedrijf‘. There is also a special service to and from Schiphol airport that offers fixed rates and must be booked in advance (see below). (Visitors to Amsterdam should read Taxis in Amsterdam).
From some train stations (except the large, main stations: Amsterdam, The Hague and Rotterdam) Treintaxis operate. These are shared taxis that shuttle people back and forth to the station for a fixed fee per ride (EUR 4.30 each or six for the cost of five in the automatic ticket machines). Tickets can be purchased from the ticket counter or machine in any NS station. You will pay more if you buy tickets from the driver.
Trip planner: The website www.9292ov.nl provides door-to-door itineraries for national travel and now is in the English language.
National transport (local and city to city information)
0900 9292 (EUR 0.70/min)
0900 555 9292 (EUR 0.70/min) Text telephone
www.9292ov.nl (includes a travel planner, Dutch)
OV-chipkaart: 0900 0980 (EUR 0.10/min), www.ov-chipkaart.nl (English)
OV-fietspass: www.ov-fiets.nl (Dutch)
Nederlandse Spoorwegen (trains): 0900 9296 (EUR 0.35/min), www.ns.nl (English section)
030 235 7822 (to book assistance 07.00 – 23.00)
030 235 3033 (fax for the hearing impaired)
OV-Begeleiderskaart (Carers Travel pass, you will be asked to enter your phone number after the beep, including area code)
0900 1462 (EUR 0.10 p/m)
Railrunner: Kids of 4–11 years pay a flat rate of EUR 2.50.
Schiphol Airport: www.schiphol.nl (English section)
0900 72 44 7465 (EUR 0.40/min, general information)
0900 0141 for arrivals and departures (EUR 0.40/min)
020 316 1417 International Help to the Disabled
Schiphol Travel Taxi: 020 653 1000
National Treintaxi: 0900 8734682 (EUR 0.35/min).
Valys (Regional Assisted transport): 0900 9630 (local rates), www.valys.nl (Dutch)
(if you do not make a menu choice, you will be automatically connected to an operator)
Amsterdam: 020 677 7777
The Hague: 070 383 0830
Rotterdam: 010 462 6333
Utrecht: 030 230 0400
Het Gooi: 035 691 8888
DigiMarCon is the Largest Digital Marketing, Media and Advertising Conference & Exhibition series in the world, with annual events held in all continents (North America, Latin America, Europe, UK, Asia Pacific, Middle East and Africa) in 13 countries (United States, Canada, Australia, New Zealand, United Kingdom, Ireland, Netherlands, Spain, Brazil, Singapore, India, United Arab Emirates and South Africa), across 33 cities (New York, Philadelphia, Boston, Toronto, Vancouver, Montreal, Houston, Dallas, Chicago, Los Angeles, San Francisco, Seattle, Washington DC, New Orleans, Atlanta, Detroit, Miami, Denver, San Diego, Phoenix, Las Vegas, Honolulu, London, Dublin, Amsterdam, Barcelona, Johannesburg, Cape Town, Dubai, Sydney, Auckland, Singapore and Sao Paulo). All DigiMarCon Events can be attended in-person or online. Wherever you are located there is a regional DigiMarCon event nearby you can attend.
DigiMarCon Conferences are held in top luxury 5-star event venues across the world such as; Royal Caribbean Cruise Ships, Olympic Stadiums, Marina Bay Sands Expo & Convention Centre and Wynn, JW Marriott, Marriott Marquis, Hyatt Regency, InterContinental, The Westin, Renaissance, Hilton, Conrad, W, Sheraton, Loews and Sofitel Hotel properties. Discount hotel room rates at each venue hotel means no hassle getting to and from the venue each day.
Building relationships matter! At DigiMarCon Conferences we have more networking breaks on our program than others. On average there are 8 Networking breaks at each event giving delegates ample opportunities in a relaxed atmosphere to meet others over the 2-days at the event; from 1-hour round table networking luncheons to 3-hour dinner receptions. These networking breaks are set in picturesque locations to facilitate memorable experiences while fostering new relationships. Such experiences include enjoying cocktails and the Sunset over the Pacific Ocean on a private Ocean Terrace in Santa Monica, to being on the Sydney Olympic Stadium playing arena at night enjoying cocktails under the lights, to dining at the 360 Revolving Restaurant at the top of the CN Tower in Toronto for a Dinner Reception, enjoying cocktails on a private promenade overlooking Times Square in New York City, or having fun at the Dazzles Night Club onboard the Royal Caribbean Oasis of the Seas for a Farewell Party, etc.
DigiMarCon Keynotes, Panels and Master Classes are facilitated by the foremost thought leaders in the industry, from celebrity social media influencers to CMO’s from the largest Fortune 500 company brands that are disrupting the digital marketing, media and advertising industry, such as Google, Facebook, Microsoft, Amazon, Oracle, Adobe, eBay, Netflix and more. All presentations are pitch-free, and include actionable takeaways, case studies, strategies and tactics, ready to be applied when back in the office.
At DigiMarCon Conferences you are never ‘left in the dark’…. literally, in a large room far away from the stage and speakers, crushed in tight theater seating, without even a table, while sitting in the dark. At DigiMarCon all delegates have premium meeting space in luxurious ballroom well-lit spaces, with comfortable seating with table enabling delegates to use their laptop to take notes with ample charging facilities onsite in a comfortable space to learn and thrive. All tables are situated close with direct view of the stage.
DigiMarCon Conferences are affordable to attend, from single-day event passes up to two-day VIP options at a fraction of the cost of other industry events. We offer significant discounts for early bird registrations. Additionally, on top of time-limited discount pass rates, because budgets are tight, we want to make sure all groups have a chance to attend DigiMarCon. For government employees, students, academic, startups, non-profit organizations and teams, we offer generous discounts off the prevailing registration price.
Attend DigiMarCon and you become part of the show! DigiMarCon Conferences tap into the talent of the room, drawing from the knowledge and experience of the professionals in the audience. All DigiMarCon events include regular interactive question and answer sessions with speakers and the audience ideal for collaboration, audience polls, along with ice-breaker and group exercises, steered by charismatic Emcees.
DigiMarCon Conferences put you right up and close with the speakers giving you the opportunity to meet these social media influencers which you follow in person. Speakers are never hidden in private speaker rooms away from the audience, they are in the auditorium sitting right beside you and participating.
Attending a conference is a well-researched decision. There are many factors to consider such as location, time, venue, cost, speakers, content, etc. At DigiMarCon our results-obsessed Customer Service team are at your service before, during and after the event to help with your needs. It’s at the core of what we do — it drives our business. Offsite, we are ready to assist you via phone, ticket or chat. Onsite at our Conferences, friendly DigiMarCon staff serve as your hosts. They welcome your input and are happy to assist you.
At all DigiMarCon Conferences is the co-located exclusive event TECHSPO Technology Expo, which showcases the new generation of technology and innovation, including; AdTech, MarTech, Internet, Mobile and SaaS technologies. Be inspired, amazed and educated on how these evolving technologies will impact your business for the better. Unlimited Access to TECHSPO Technology Expo is included with all DigiMarCon passes.
DigiMarCon All Access & VIP Passes include a 12-month on demand access to hundreds of hours of DigiMarCon speaker keynotes, panels and master class presentations from recent DigiMarCon Conferences, including videos, slide decks and key takeaways, available on demand so you can watch what you want, when you want.
Attendees of DigiMarcon Conferences gain membership to an exclusive global Digital Marketing, Media and Advertising Community of over 500,000 worldwide subscribers to our award-winning digital marketing blog and over 100,000 members to the International Association of Digital Marketing Professionals (visit https://iadmp.org). This global community comprises of innovators, senior marketers and branders, entrepreneurs, digital executives and professionals, web & mobile strategists, designers and web project managers, business leaders, business developers, agency executives and their teams and anyone else who operates in the digital community who leverage digital, mobile, and social media marketing. We provide updates to the latest whitepapers and industry reports to keep you updated on trends, innovation and best practice digital marketing.
The events industry has forever changed in a world affected by COVID-19. The health and safety of our guests, staff and community is our highest priority and paramount. The team at DigiMarCon is dedicated to ensuring a great experience at our in-person events, and that includes providing a safe, clean and hygienic environment for our delegates. Some of the key areas we have implemented safe and hygienic measures include;
DigiMarCon has always been industry leaders of the Hybrid Event experience for years (a hybrid event combines a "live" in-person event with a "virtual" online component), no one needs to miss out on attending our events. Each DigiMarCon Conference can be attended in-person (with a Main Conference, All Access or VIP Pass) or online (with a Virtual Pass) giving attendees a choice for the experience they want to have. Attending virtually by viewing a Live Stream or On Demand enables participation by people who might be unable to attend physically due to travel or time zone constraints or through a wish to reduce the carbon footprint of the event. If you would like to meet the speakers, network with fellow marketing professionals at refreshment breaks, luncheons and evening receptions, check out the latest Internet, Mobile, AdTech, MarTech and SaaS technologies providers exhibiting then it is highly recommended to attend DigiMarCon in-person. As the largest Digital Marketing, Media and Advertising Conference series with events in 33 international cities worldwide, across 13 countries, there is bound to be a DigiMarCon Event near you to attend in-person if you can.
DigiMarCon Conference Series is the annual gathering of the most powerful brands and senior agency executives in your region. The Sharpest Minds And The Most Influential Decision Makers - Together for Two Days.
Who Attends Our Conferences
Brands • Agencies • Solution & Service Providers • Media Owners • Publishers • Entrepreneurs • Start-Ups • Investors • Government • Corporates • Institutes of Higher Learning